As recounted in my earlier Broken Watch Saga, I mailed the watch to Timex. I just got it today! They replaced the watch, and put it back on the existing leather strap. They sent me a formal invoice for $7.91! (shipping and handling, and they did send it back express post.) Can you imagine how much that costs to process? Would they send a collection agency if I didn't pay? Anyway, being the nice guy I am, I had to phone them and given them my credit card number. I think the whole process probably cost them $10!